Terms & Conditions of Online Sale (Jewellery & Watches)
About These Terms and Conditions
These terms and conditions outline the basis on which we supply products to you, including goods, services, and digital content. Please read them carefully before placing an order. These terms detail who we are, how we provide products, how contracts can be changed or ended, and what to do if there is an issue.

Information About Us
We are Vintage Vault Traders ("we", "us", "our"), located at Strada Constantin Arion 11, București 011081, Romania. Our VAT number is RO49679312, and our company registration number is CUI: J40/4344/2024. For any inquiries, you can contact us at:

Phone: +40 791 221 028
Email: info@vintagevaulttrader.com
If we need to contact you, we will do so via the email or postal address provided in your order.

Our Contract with You
A contract is formed when we accept your order via email. If we are unable to accept your order, we will inform you and issue a full refund. Reasons for this might include product unavailability or errors in pricing or descriptions.

Our website primarily serves customers in Romania and certain international regions, subject to our delivery capabilities.

Your Right to Make Changes
If you wish to modify your order, please contact us. We will inform you if the change is possible and any impact it may have on the price, delivery, or other aspects of the product.

Providing the Products
For in-store pickups, you must bring the payment card used online and your receipt. Failure to collect your order within 30 days may result in cancellation.

If our supply of products is delayed by an event outside our control, we will notify you and take steps to minimize the delay. We are not liable for delays caused by such events.

Your Rights to End the Contract
Your rights to end the contract depend on the nature of the product and the circumstances. If we inform you of significant changes to the product or these terms, or if there is an error in pricing or description, you may end the contract and receive a full refund.

For most products bought online, you have a legal right to change your mind within 14 days and receive a refund, provided the products are returned within 14 days of notifying us of your decision. Exceptions include personalized or bespoke items, and earrings/pierced jewelry for hygiene reasons.

If you receive faulty goods, you have 30 days to return them for a full refund or replacement.

How to End the Contract with Us
To cancel an order before it is dispatched, please contact us with your order details. For cancellations after dispatch, you must return the products to us.

Pricing and Payment
Prices are quoted in Euros (EUR) and include VAT where applicable. Payment can be made using major credit and debit cards. If a pricing error occurs, we will notify you and give you the option to proceed at the correct price or cancel the order.

Using Voucher Codes
Voucher codes can only be used once and may have specific terms and conditions. They cannot be combined with other promotions or used for certain items. If an order using a voucher is canceled, the voucher code will become invalid.

Warranty and Hallmarking
We offer a warranty on all our jewelry and watches, and items are hallmarked in accordance with relevant laws. Product weights and sizes are approximate, and gemstone gradings are based on standard industry averages.

Changes to Terms & Conditions
We reserve the right to update these terms and conditions. By using our website or making a purchase, you agree to the terms currently posted.

Other Important Terms
These terms are governed by Romanian law. Any disputes will be subject to the jurisdiction of the Romanian courts.

For further details or inquiries, please contact us at info@vintagevaulttrader.com or call +40 791 221 028.